top of page

Terms & Conditions

A legal disclaimer

1. Introduction
​

Welcome to Minting Moments Medallions. These Terms & Conditions govern your use of our website and the purchase of our custom precious metal medallions. By placing an order, you agree to be bound by these terms.

​

2. Custom Orders & Accuracy
​

Each medallion is custom-crafted to your specifications.

​

  • Customer Responsibility: You are responsible for ensuring that all customization details (initials, dates, or designs) provided at the time of order are accurate.

  • If you are not satisfied with your precious metal medallion, you may return it for a full refund of the purchase price, provided it meets our condition requirements

​

3. Pricing & Payments
​

All prices are listed in US Dollar (USD). Given the fluctuating market value of precious metals (copper, nordic gold, silver), prices are subject to change without notice until the point of purchase.

​

4. Shipping & Gift Orders
​

We take great care in the secure packaging of your items.

​

  • Orders are shipped via standard carrier. All orders include tracking information.

  • Standard Presentation: All medallions are shipped in a signature gold gift box.

  • Gift Options: If you select the "This is a gift" option, we will omit all pricing information and receipts from the shipping envelope. A non-priced packing slip will be included for inventory purposes.

​

5. Returns & Exchanges
​

We want you to be completely satisfied with your purchase. We accept returns and exchanges within 30 days of delivery.

​

  • Condition: Items must be returned in their original condition and include the original gold gift box.

  • Shipping Costs: Buyers are responsible for return shipping costs.

  • Loss in Value: If the item is not returned in its original condition, the buyer is responsible for any loss in value, which will be deducted from the final refund.

​

To initiate a return, please contact us at Mintingmomentscoins@gmail.com for shipping instructions.

​

6. Limitation of Liability
​

Minting Moments Medallions is not liable for delays caused by shipping carriers or international customs offices. Our total liability is limited to the purchase price of the item in question.

​

7. Contact Information

​​

For questions regarding these terms, please contact us at:  

 

Mintingmomentscoins@gmail.com

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 
 
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

bottom of page